Known problems

Our suppliers and IT systems occasionally encounter problems. When this happens we are often able to offer a workaround solution that allows you to continue to use the affected resources.

You can find the details of all the persistent problems that we know about and any known solutions on the News & Problems page.

Who is it for?

Everyone who uses the Library and is interested in the latest news about what the Library has to offer and keeping abreast of changes in the Library.

Where and when?

There is a link to our listed News & known problems on the homepage of the Library website.  We may update posts over time with new information. Resolved problems are usually marked as resolved for about a week before they are taken down. Old problems are archived and can be found in the news section for a given year in our Archive webpages.