Getting help

It can be daunting entering the University Library for the first time, particularly when social distancing makes it difficult for us to demonstrate everything to you or help you find your books in person.  That is why we have produced a virtual tour and more short video guides to the library and our resources than ever before.  

Who is it for?

You can ask any member of staff for help.  Our friendly enquiry staff can answer almost all enquiries on the spot but we might have to refer specialist enquiries on to the IT Support Team or invite you to make an appointment with your Faculty Librarian.

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Where and when?

We are still deciding how best to support you in person but you can ask us anything even vaguely library-related 24/7 by phone or online chat, even if you are in the library.