Intermittent login problems reported for Passport

Posted: Tue, 19th Apr 2022

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Resolved Apr 19th 2022 09:17

The login problems for Passport are now resolved.  Thank you for your patience.  If you continue to experience problems, please get in touch.


Some clients have reported intermittent login problems for Passport.  The problem is characterised by an existing user being presented repeatedly with a new user form and not being allowed  to log into the database.  At times, this problem resolves itself after a few login attempts but not at others.  

If you experience login problems when attempting to access Passport, please chat to us online during normal office hours or email library@port.ac.uk.

 

 

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