Support workers

We are aware your personal support arrangements may vary.  If you have a regular support worker, we recommend they apply for External Membership of the University Library. This is free and will allow them independent access to the library. As such, they will be able to access the scanners and return books on your behalf via the self-service kiosks.  Alternatively your support worker can access the Library with a Day Pass; they will need to provide photographic ID on entry.

If you would like them to borrow or collect items on your behalf, they will need:

• written confirmation naming them as the person who will be collecting a reservation on your behalf
• your student/staff card
• a form of identification such as their own External Member/student/staff card or driving licence

If you'd like this to be a regular arrangement, you can ask for a note to be added to your library record so that you don't have to provide written confirmation for each visit.

There are bookable Group study rooms if you'd like to meet with your support worker/note taker to study in private.  Bookings can only be made by students (so your support worker cannot use their External Membership to do this) and can be made online. Bookings are subject to limited availability, so we recommend booking in advance. There are different zones across the library for silent and group study.  There are three accessible workstations in the Library and staff at the Reception Desk will be happy to give you further guidance on study spaces.