Photographs of new Curved Monitor Displays installed at University Library

News and problems

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While we’ve worked hard to ensure a smooth transition, with so large a project it is inevitable that a few things won't work as expected right away. If you find anything that doesn't seem to work as expected or you cannot find anything you need, please let us know.  

Thank you for your support as we work continuously to enhance your digital library experience.

A few resource links on our Subject pages may be temporarily unavailable.  Our Faculty Librarians are working hard to restore all these links as quickly as possible. If you find a resource on a subject page that is missing a link to access the resource, please email your Faculty Librarian using the contact details on your Subject page and let them know.  

Workaround

You can always find resources by searching for them in the Library catalogue.  There will always be a link to the resource in the catalogue record.  If you encounter any difficulties, a live librarian is available to help you.  Please chat to us online 24/7 or stop by the Library Help Desk during staffed hours (11 am - 3 pm, Monday-Friday).

The Library computer network is undergoing an extensive upgrade this summer between 30 June - 13 July.  Most Library services and facilities will continue as normal during this period but desktop computers and Wi-Fi access will only be available in some parts of the Library building and there will be a few changes to how some services are offered.  

Signage around the building will help direct and remind you of these temporary service changes and you can ask any member of staff if you have any questions or concerns.  

Here's a summary of the changes you can expect:

Computer and Wi-Fi availability 

  • Wi-Fi and desktop computers will continue to be available in Areas 0A, 0B, 1B, and 2B.  
  • There will also be a small number of networked workstations available in the Postgraduate Study Room.  
  • In all other areas of the Library, there will be no network access and no or very limited WiFi access.  
  • You are welcome to study in these spaces.

Access to books 

  • You will need to ask staff to fetch books with classmarks 346.422 - 351.8 from the shelves using our Click & Collect Service. These bookshelves will be temporarily inaccessible.

Bookable study spaces 

  • Most group study rooms on the first and second floors will continue to be available for booking.
  • You will need to book online or on the door because the room booking kiosk will be temporarily unavailable.
  • The bookable Meeting Room 0.12 will be temporarily unavailable.

Kiosks

  • The Temporary Pass Kiosk may be available in the foyer.  If not, you can always request a temporary day pass and sign in at the Reception Desk.
  • Only one self-service kiosk will be available on the far side of the Atrium from the ones you may be used to using.  
  • You will be able to book group study rooms online or on the door but the room booking kiosk in the Atrium will be temporarily unavailable.

An issue has been reproted with EBSCO eBooks intermittently failing to load in the eBook Viewer as well as Table of Contents errors. EBSCO are currently investigating the issue.  We apologise for any inconvenience caused.