News and problems

Some clients have reported difficulty accessing British Standards Online (BSOL).  The problem does not appear to affect all users.  If you cannot download standards off campus, connecting via the University (GlobalProtect) VPN may resolve the problem.

We are currently investigating and hope to restore normal access soon.  We apologise for any inconvenience caused.

From February 2026, users of EndNote will be required to change their password at least once every 180 days (around once every 6 months). 

What you must do now

If you do not use EndNote

If you do not use EndNote, you do not need to do anything.

If you have an EndNote account that you still use

If you are an EndNote user, you must check your EndNote account is linked to an email account you can still access before the end of January 2026.  Go into EndNote > Options > Email address and, if necessary, relink your account to an email account you currently use and can access.

When asked to reset your account password, go to Options > Password and a link to reset your password will be emailed to your registered email address.  For this reason, failure to update your email address may result in you becoming locked out of your account after you are required to update your password.

Need help?

If you find technology overwhelming, please ask for support.  Both Library and IT staff can help walk you through changing your registered email and/or resetting your password in EndNote.  Come find us at a staffed desk in the Library or chat with us online.

Alternative reference management platforms are also available.

The way we are staffing the Map Library is changing. If you want to use staffed Map Library services, please contact the Library in advance and make an appointment to avoid disappointment. 

You can still access all our Edina Digimap series, including land, aerial and marine Digimap and borrow folded maps as before.  This new arrangement allows us to deploy our staff responsively where they will have the greatest impact so we can offer the service that best meets all your needs.  

Technical issues have been reported accessing Ebook Central ebooks.  Some clients are receiving the error message: "Sorry, your institution does not allow access to ProQuest Ebook Central from your current IP address. Please contact your librarian."

ProQuest, the supplier for Ebook Central, are working to fix this error, and expect to resolve this issue soon.  We are sorry for any inconvenience caused.

Workarounds

Workarounds resolve the problem for some clients include:

• Clearing your browser data 
• Changing to a different browser (free and reliable browsers you can download for for Windows include Edge, Chrome, Firefox, Brave, and Opera)

If you need help to access any or use any of our resources, please get in touch and our friendly team will be happy to help.