Photographs of new Curved Monitor Displays installed at University Library

News and problems

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The Library catalogue and some related services will be temporarily unavailable on Sunday 30 November, while the software supplier carries out planned maintenance. 

We are sorry for any unavoidable inconvenience caused. 

Please plan your work accordingly.

A small number of our electronic resources use a shared username and password to log into them.  This information is available from the "View restricted access information for resources" webpage.  This page does not appear to be available at the moment, at least it is known not to be available off campus over a VPN connection.  This has been reported and we are hopeful it will be fixed very soon.

 

Workaround

If you want to use a resource that requires login details from the restricted Passwords for resources Library webpage and you are unable to access this webpage, please email library@port.ac.uk from your University email account and we will reply with the login details.   We are sorry for any inconvenience caused.  We are working with our web hosting team to restore normal function and are hopeful that this problem will soon be fixed.

Last updated 6 November 2025

All the taught course dissertations listed on our eDissertations webpages should be freely available to download. It appears that some dissertations are only available to some people, others sometimes display a purple download button at certain times, while a few appear not to be available for download by anyone. 

 

Workaround

If you would like to read a dissertation that you cannot download in the normal way, please email library@port.ac.uk from your University (Outlook) email account.  We will usually be able to email a copy of the requested dissertation(s) to you.  We are sorry for any inconvenience caused.  We are working with our web hosting team to restore normal function and are hopeful that this problem will soon be fixed.

Some students are still not receiving their university emails through the Outlook app.  In most cases, this has been because they had linked the app to a Google account (such as the student's old university Gmail account), rather than their current Outlook account.  This is all too easy to do, but also easy to remedy. 

Information Services has now made available guidance for anyone not receiving university emails.

Some students have reported difficulties accessing the law database Westlaw. 

We are currently working to resolve this issue.  We are sorry for any inconvenience caused.

 

Alternative resources

There are a variety of alternative legal information databases listed on your Subject page, the most comprehensive of which may be Lexis+.

Resolved problems

These known problems have now been resolved.  If you experience any ongoing difficulties, please let us know.

  • PressReader is working normally again.
  • Rhino House is available and working normally again.
  • Library homepage menus are displaying normally again following a recent update.
  • Clinical Key is now available and working normally again.
  • EBSCO Discovery Service has gone back to the current interface and is working normally again.

Suggestions and feedback

We are proud to offer a responsive Library service developed in collaboration with our clients and would love to hear your suggestions and ideas!  If you have any suggestions or feedback about the Library website, facilities, services or resources, please let us know through our feedback webform.