Photographs of new Curved Monitor Displays installed at University Library

News and problems

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The Library catalogue and some related services will be temporarily unavailable on Sunday 30 November, while the software supplier carries out planned maintenance. 

We are sorry for any unavoidable inconvenience caused. 

Please plan your work accordingly.

Some students have reported difficulties accessing the law database Westlaw. 

We are currently working to resolve this issue.  We are sorry for any inconvenience caused.

 

Alternative resources

There are a variety of alternative legal information databases listed on your Subject page, the most comprehensive of which may be Lexis+.

One of our ebook platforms, Sage VitalSource, is temporarily unavailable after major internet infrastructure platform Cloudflare crashed.

We are sorry for any inconvenience caused.  We hope access to this ebook platform will be restored soon.

Members of staff are being invited to register when they try to access Sage Catalyst ebooks.  This is not necessary, and we are asking the supplier to remove this confusing message when trying to log into an ebook.  

If you are presented with a request to register for the Sage Catalyst ebook platform when trying to access an ebook, click on the link to proceed without registering to proceed straight through to the ebook.

Resolved problems

These known problems have now been resolved.  If you experience any ongoing difficulties, please let us know.

  • Dissertations should all be available with a purple button that allows you to download them on campus or elsewhere via the VPN.  Please email library@port.ac.uk from your University email address if you discover a dissertation you cannot download while connected to the University computer network.
  • Restricted access information for resources is now available again.  We are also simplifying the login process for these resources by moving the passwords for these resources to appear with the resource links, so everything you need is in one place.

 

Suggestions and feedback

We are proud to offer a responsive Library service developed in collaboration with our clients and would love to hear your suggestions and ideas!  If you have any suggestions or feedback about the Library website, facilities, services or resources, please let us know through our feedback webform