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From Friday 26 June, the foyer toilets will be closed for refurbishment.  All the other library toilets will be open for you to use.  We apologise for any inconvenience this may cause. 

Signs around the Library will show the locations of alternative toilets.  If you need help finding a toilet, please ask any member of staff.

Alternative toilet locations

Toilets remain available on every floor. 

Wheelchair accessible toilets are available on all floors.

Gender neutral toilets are available on both upper floors.

Ground floor toilets

Male, female and a RADAR key locked wheelchair accessible toilet are available in the corridor at the rear of the building to the right of the lift, just around the corner.

First floor toilets

Wheelchair accessible and gender neutral toilets are available at the far end of Area 1C (the old journals room), to the left of the walkway from the wooden Atrium staircase, and at the rear of the building in Area 1B, near classmark 700.  

Second floor toilets

Wheelchair accessible and gender neutral toilets are available in Area 2B towards the rear of the building, near classmark 990.

Our postponed electrical maintenance works will now take place when the Library is already closed, on Sunday 5 July.

There is a small possibility that some Library systems operating in the Library building may require restarting when we first reopen on Monday 6 July.  Our staff will be working to minimise any downtime. We apologise in advance for any inconvenience this may cause.

The University Library will be closed on Bank Holiday Monday 30 August.  All our electronic resources and online chat service will continue to be available 24/7 as usual; only the Library building will close.  Please plan your work accordingly.

Laptops you borrow from the lockers in the Library may block third party cookies by default.  This appears to interfere with authentication for many electronic library resources.

 

Solution

Click on the crossed-through eye icon in the web address bar at the top to allow third-party cookies (the icon should become an un-crossed eye), then reload/refresh the page (click the circular arrow in the toolbar or press F5).

Screenshot of Edge browser showing how to enable third party cookies

Resolved problems

These known problems have now been resolved. Thank you for your patience and understanding.

If you experience any ongoing difficulties, please let us know.

  • Passwords for Resources page unavailable - All Library webpages are once again available.

  • Dissertations@Portsmouth - Following a recent website update, all dissertations appear once again to be downloadable over the University computer network (either on campus or elsewhere using the University VPN).

  • EBSCO eresources - The EBSCO eresource login process is working normally again.

  • British Standards Online (BSOL) login problem - The BSOL login is working normally again.

Known Problems

If you run into any difficulties with our electronic resources, the first thing to do is check the known problems page on the library website. There you will find details of any problems, that have been reported, along with the solution.

We update the known problems page with remedies or workarounds as soon as we spot problems or learn of them from our clients or suppliers. If you have any further questions, discover a new problem or find a recommended workaround does not work for you.

Please get in touch with us by phone, social media, email, online chat or pop in and see us in person.

Suggestions and feedback

We are proud to offer a responsive Library service developed in collaboration with our clients and would love to hear your suggestions and ideas! If you have any suggestions or feedback about the Library website, facilities, services or resources, please let us know through our feedback webform