info4education - login problems for some clients
Posted: Wed, 15th May 2024
Please note: this page has been archived and is no longer maintained. Links may not work and any contact details may no longer be correct.
Updated Nov 23rd 2023 17:55
Workaround
It is possible to log into info4education by connecting to the University computer network and then creating an account using your university email address as if you were connecting remotely. If you are working off campus:
- Connect using the VPN.
- Click "Create a New Account".
- Register using your university email (up######@myport.ac.uk).
- Log into info4education using your university email address (while still connected using the VPN).
We have produced this Powerpoint presentation to help you.
Please get in touch if you continue to experience any problems or if you have any questions.
Updated Oct 17th 2023 17:15
Some clients have reported they receive an error message on trying to create an account to log into info4education. If this happens to you,