Secure PDF download problems
Posted: Mon, 14th Oct 2024
Difficulties opening secure PDFs downloaded from the British Standards Online (BSOL) database. We are currently investigating.
If you cannot open a standard
If you have difficulty opening a secured PDF document you have downloaded from BSOL or another Library database after first installing the FileOpen plugin, please report the problem to Information Services using their Hornbill webform.
If you cannot access any Library resource, including a standard, please let us know.