Paying Library replacement charges
How to Pay Your Library Charge
It is not possible to pay library charges in person - they can only be paid via the Online Store.
Pay Replacement Charges via the Online Store
You can pay by credit/debit card via the University's Online Store. The minimum payment is 0.01.
Go to the Online Store
If you're using Online Store for the first time, you will need to set up an account for the Online Store:
- fill in all the details under 'Register New Account' - you must fill in any box marked with a red asterisk
- at the bottom of the page when filling in your address details, you can type in your postcode and click 'Find Address'
- once your address has been found, you must click in the circle on the left hand side of the address to select it
- type the relevant name ('home' or 'work') in the box marked 'Address Name'
- if you are unable to find your address by typing in the postcode, click on 'Enter your address manually' and type it into the boxes
- once you have filled in all your contact details, click on 'Continue'
- under 'Select a delivery address' click on 'Select' next to the address you've just entered
- under 'Select a payment method', click on the circle to the left hand side of either 'credit/debit card' or 'PayPal' depending on how you want to pay
- under 'Select a billing address' click on 'Select' next to the address you entered previously
- enter your credit/debit card details in the appropriate boxes on the next screen, or log into PayPal and click on 'Continue' - this should process your payment
Once you have registered as a New Customer, you can then login with your email address and password:
- Click on 'Product Catalogue'
- Click on 'Library'
- Click on 'Library Charges' or 'Invoices' (for lost books or replacement copies), selecting 'Students' or 'Staff/External'
- Click in the 'Amount (£)' box and type in the amount you owe
- Click on 'Add to Basket' and click on 'Proceed to Basket'
- Click on 'Proceed to Checkout'
We aim to process your payment the next working day (Monday – Friday)
| Pay item replacement charges (for current members) |
students | staff members & external users | |
| Pay invoices sent by the University Finance Office for library items (for both current and former members) |
students | staff members & external users |
Can I pay Library charges on someone else's behalf?
Yes. You will need to set up an account on Online Store and you will need to know the student's ID number and library account number.
Do you accept replacement copies for lost books?
Yes. We are happy to accept a replacement copy, but it must be new or a second hand copy in very good or excellent condition. It should be either an exact copy replacement, or the most recent edition.